OPERATIONS

From fixing problems fast to assisting with change measures: as an industrial software applications specialist, we can help you with a broad range of support services.

OUR SUPPORT MODELS

Whether there’s a problem with a digital twin, an issue with your data glasses, or a system crash: with support from level 2 to level 4 and various global support models – on-site, off-site, offshore, and nearshore – we stand for precise and reliable maintenance and upkeep of all product-relevant applications and components in your company.

We provide quick, sustainable solutions to errors and faults to ensure smooth operations that always exploit the full potential of your industrial system. And that is what makes your investment all the more worth it.

PITERION AS A PARTNER FOR CHANGE MEASURES

Combined with our other services – such as consulting, software development, and human system interaction – we are the ideal partner for your change activities. Here, our analysis includes how current systems are used and by whom, as well as what users want and require. We use this information to recommend suitable systems, technologies, and measures and carry out the entire implementation process.

Follow-up analyses measure and visualize factors such as success, acceptance, or reach of a particular measure or offer – and demonstrate the potential for further improvements, which, of course, we are also glad to implement for you.